customer-care

How Retail Execution Shapes Customer Experience

A long time before that beautifully packaged widget finds its way to a shelf in your nearest MegaGiantMart, some very smart people worked hard to coordinate a plan for how it should look, how many...

The Greener Grass Myth - and Other Things I've Learned Working in Retail

I've spent my entire career working in retail. I’ve worked in stores – on the frontline assisting customers and receiving direction from corporate.  I’ve worked at a corporate office – assisting...

Meet Movista: True Customer Care

Who gets to go to work every day and do something that they love to do? I DO! Let me tell you about the company I work for - and the work I do.

Movista Moments: A Growth Year

This has been a phenomenal year for us at Movista!

2018 has given us so much for which we can be proud: We were chosen as one of the Best Places to Work in Arkansas, named one of the 10 Most...

How to Keep your Cool in the Workplace

When working for a startup company, it can be easy to become overwhelmed, as things change quickly. Staying on top of that change and adapting is part of the job. However, it can prove difficult...

Approaching Customer Care as a Partnership

Throughout my career, I’ve had the pleasure of working with customers across many different platforms – internal, external, B2B, B2C, Retail – and I’ve always enjoyed it. I love the new challenges...

Meet Movista: Introducing Daina - Customer Care

The Difference Between Good and Great

What makes a good product GREAT in the minds customers often has less to do with the product itself, and more to do with the experience they have when they...