customer-experience

How Retail Execution Shapes Customer Experience

A long time before that beautifully packaged widget finds its way to a shelf in your nearest MegaGiantMart, some very smart people worked hard to coordinate a plan for how it should look, how many...

What IS Retail Execution, Anyway?

It's not as dark as it sounds

You may have heard of it, but do you know what it is? Retail execution is fairly broad term. Depending on who you ask, it tends to mean different things to all the...

5 Easy Ways to Master Retail Execution

Whether you're a retailer, manufacturer - or a labor provider serving these industries - perfecting the in-store experience is hard. When you're managing teams who are responsible for executing...

Mobile Shopping Apps & The Changing Customer Experience

During the holiday shopping season last year, mobile shopping app downloads skyrocketed. First-time users for the top 10 mobile shopping apps in the U.S. grew more than 16% on Black Friday...