Analyst Insights

IDC RETAIL INSIGHTS: COLLABORATION IS KEY TO OVERCOMING RETAIL PRESSURES AND DISRUPTION

A RESEARCH REPORT BY IDC ANALYST, DOROTHY CREAMER

2022 IDC assetAs consumer demands evolve, so do retail stores, which now serve as the hub of the omnichannel universe. Retailers overcame many challenges and faced increasing customer expectations over the past several years, particularly in the areas of browsing, buying, and fulfillment.

According to recent IDC research“64% of retailers said that increasing store-sourced revenues is a top business objective."

Within this report, you'll learn:

  • What the top 3 business objectives are for retailers. 
  • What challenges retailers face in making data accessible across the organization value chain.
  • How retailers are improving collaboration to overcome modern retail challenges.

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Solving Retail's Labor Problem

The gig economy has emerged as a rising force in today's labor market, offering flexible work arrangements and opportunities for individuals with diverse skills and expertise. However, its potential in the retail industry remains largely untapped.