New retail trends have created new challenges for store execution. Rising consumer demand for unified shopping experiences, along with a shift in product assortment and merchandising models, are causing failure points in execution. The explosion of in-store fulfilled online orders has only amplified these issues. And store technology investments are struggling to keep pace, leaving us with these fundamental questions:
How accurate is your store inventory and OSA data? Can your merchandising operations scale? Do you have complete visibility of front door, store door, and back door teams?
Join Sucharita Kodali, VP, Principal Analyst at Forrester and Eric Wilson, Chief Customer Officer at Movista, as they explore these questions and offer their perspectives on:
- Top store technology trends
- Practical approaches to solve on-shelf availability issues
- Real-life examples of retailer-supplier collaboration and store execution control towers
- The role of AI in improving outcomes at the shelf